![]() How can all stakeholders navigate the tensions between differing child rights in the digital world? What potential harm are children exposed to in the online environment? The GSMA plays a leading role in self-regulatory initiatives on issues such as parental controls, education and awareness. The mobile industry has taken active steps to help with the safe and responsible use of mobile services by children. Like any tool, a mobile device can be used in ways that cause harm, so young people require guidance in order to benefit from mobile technologies safely and securely. ![]() ![]() For people in LMICs and rural areas, as well as places where certain people – girls in particular – are excluded from formal education, mobile connectivity offers new opportunities to learn. Mobile devices increasingly play a role in formal education and informal learning. Improved social and civic engagement and.Information and services to aid in health and well-being.Enhanced formal and informal education and learning.As mobile technology becomes increasingly embedded in everyday life, mobile operators have an important role to play in protecting and promoting children’s rights.įor children and youth, mobile devices can be key to accessing: Young people’s knowledge of mobile apps and platforms often surpasses that of parents, guardians and teachers, and children now use social networking services more than their parents.įor growing numbers of young people, mobile technology is an increasingly important tool for communicating, accessing information, enjoying entertainment, learning, playing and being creative. Young children and teenagers are enthusiastic users of mobile technology. The following pages illustrate the work undertaken by the mobile industry to ensure consumers are appropriately protected and informed as they enjoy the full range of benefits made possible by mobile technology. Commissioning research that offers real-world insight and evidence.Educating consumers and businesses in the safe use of mobile technologies and applications and.Building and participating in cross-sector coalitions.Defining, sharing and promoting global best practice.They also work with governments, multilateral organisations and non-governmental organisations (NGOs) to address concerns related to consumer protection by: The GSMA and its members play a leading role in developing and implementing appropriate safety and security solutions, technical standards and protocols. The mobile industry takes consumer protection seriously. At the same time, consumers need to be educated about potential risks and be aware of the steps they can take to avoid those risks. It is therefore essential for the mobile industry to deliver safe and secure technologies, services and apps that inspire trust and confidence. The challenge is providing this protection while also ensuring users have control over their privacy and personal data. As mobile services become more economically and socially important, particularly the mobile internet, there is a corresponding need to ensure that the more than five billion people currently connected via these services can continue to enjoy them safely and securely.
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